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Connect a WhatsApp number, configure auto-replies, and publish your ordering menu.

Overview

Two tiers of integration:
  • WhatsApp Business App — free, suitable for smaller venues, one device at a time.
  • WhatsApp Business API — required for high volume, multi-agent, and multi-branch. Verified sender.

Set up the connection

WhatsApp setup

WhatsApp setup

Verified senders (Business API) get a green tick and higher trust from customers.

Tips & best practices

Keep the greeting under 3 lines. Long auto-replies bury the menu link.

Common mistakes

Do not skip business-hours auto-reply. Orders after hours confuse customers and cause negative reviews.
Last modified on July 19, 2026