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Reach the DishInk support team by chat, WhatsApp, email, or phone. This page shows every channel, their hours, and the response times you should expect.

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Overview

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Contact support

Support

Contact support

Enterprise plans include a dedicated account manager — they respond to critical issues within 15 minutes, 24/7.

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What to include

  • Branch name and dashboard email
  • Terminal type and OS
  • Screenshot or video of the issue
  • Time and rough transaction reference

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Tips & best practices

Always include a screenshot. It cuts back-and-forth by half.

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Common mistakes

Do not send sensitive information (PINs, passwords, card numbers) over WhatsApp or email. Use the secure in-app chat.
Last modified on July 20, 2026