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Overview

DishInk lets you reprint receipts through two flows: Both flows go through the same print router — QZ Tray, Bluetooth, Network, USB Bridge, POS Steward, RawBT, and Browser A4 fallback (see Batch Invoice — Print Methods).

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Preview Receipt (Pre-Charge)

In the Charge Modal or Quick Sale Ticket, tap Preview Receipt. A modal opens showing:
  • Full receipt layout with your logo, branch, TPIN, and ZRA fiscal placeholder
  • Print Copy button — sends the preview to the printer (marked PROFORMA, not a fiscal receipt)
  • Print & Charge Now — prints and confirms payment in one action
The preview is a proforma — it is not a fiscal receipt and carries no ZRA Smart Invoice number. The fiscal receipt only prints after payment is confirmed.

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Reprint from Shift

1

Open the Shift tab

POS → Shift (third tab).
2

Find the transaction

Filter by date, staff, method, or search by receipt number, table, or customer tag.
3

Tap the transaction

The transaction detail panel opens with all line items, discounts, tax, tips, and the fiscal invoice number.
4

Tap Reprint

A duplicate prints, watermarked COPY so it’s distinguishable from the original.
Reprint receipt placeholder

Reprint dialog from the Shift tab showing a paid transaction.

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What’s on the Receipt

Every DishInk fiscal receipt includes:
  • Branch name, address, phone
  • Your business TPIN
  • ZRA Smart Invoice Number and QR code
  • Transaction number, date, time, cashier name
  • Table / order tag if provided
  • Line items with qty, price, and modifiers
  • Discounts (if any) with reason
  • Subtotal, Tax, Tip, Grand Total
  • Payment method(s) and change/tip note
  • Footer message (custom — configure in Settings → Receipt)
Copies are watermarked COPY; proformas are watermarked PROFORMA – NOT A TAX INVOICE. If the primary printer is offline:
  1. DishInk tries QZ Tray → Bluetooth → Network → USB Bridge → POS Steward → RawBT.
  2. Final fallback: Browser A4 opens a printable preview in a new tab.
  3. If nothing works, the receipt is queued and marked ⚠ Print Pending on the Shift tab — tap Retry when your printer’s back.

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Tips & Best Practices

  • Enable Auto-print preview in Settings for large groups — waiters check the bill visually before charging.
  • Keep the Browser A4 fallback usable by having a plain office printer connected to any laptop on the network.
  • Train staff that a COPY watermark exists — customers occasionally ask “is this fiscal?” — the ZRA QR code answers that.

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Common Mistakes

  • Handing a proforma to a customer as a receipt. It says PROFORMA in big letters and doesn’t have a ZRA invoice number. Only fiscal receipts count for their expenses.
  • Reprinting mid-refund. The transaction may be locked while the refund is processing — wait a moment then retry.
  • Using Browser A4 for kitchen tickets. Fine for receipts, terrible for kitchens (formatting is off, the paper is too big). Fix the kitchen printer instead — see Kitchen Printers.
Last modified on July 19, 2026