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DishInk supports two types of switching: staff switching between users on a shared device, and branch switching between locations on a multi-branch owner account.

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Switch staff on a shared terminal

On any shared device, the currently logged-in staff member is shown in two places:
  • Top bar — a small avatar badge with the staff member’s name and a Switch Acc button next to it
  • Bottom of the sidebar — a card showing the staff member’s name and role
To switch to a different staff user, click Switch Acc in the top bar or use Logout at the bottom of the sidebar. This returns you to the staff login screen where the next person can select their name and enter their PIN.
Switching staff does not require a full sign-out of the owner account. The device stays connected to the same restaurant — only the active staff session changes.
Switching users does not close any open bills belonging to the previous staff member. Always ensure open tables and active POS sessions are handed over or closed before switching.

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Switch branches (multi-location)

If your account has multiple locations, a Location Switcher appears in:
  • The top bar on desktop (compact mode, next to the staff badge)
  • The sidebar header on mobile
Click it to switch to a different branch. The entire dashboard reloads to show data, staff, and settings for the selected location. You stay logged in — no password is needed to switch branches.
The location switcher only appears if your account has more than one branch and your role has the can_switch_locations permission. Cashiers and waiters are typically locked to their home branch and will not see the switcher.

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Staff roles and what they can switch

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Tips & best practices

Assign every shared device to a home branch. This prevents accidental cross-branch sales if a staff member forgets to switch before starting a session.
Staff members must clock in before accessing Back Operations. If a staff member switches and the next person skips clock-in, they will be automatically redirected to the clock-in screen.
Last modified on July 20, 2026