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Configure delivery zones, pickup windows, minimum orders, and rider assignment for every online order source.

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Overview

Delivery config:
  • Delivery zones (radius or drawn on a map)
  • Delivery fees per zone
  • Minimum order per zone
  • Rider assignment (in-house or third-party)
  • ETA calculation (kitchen load + travel time)
Pickup config:
  • Pickup windows (e.g. every 15 min)
  • Curb-side pickup instructions
  • Advance-order support

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Configure delivery

Delivery zones

Delivery zones

Riders can be added as staff members with the Rider role. Their location can be shared to customers via a tracking link.

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Tips & best practices

Start with two zones (near/far). Fine-grained zones create edge cases; two are usually enough.

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Common mistakes

Do not set minimum order too low. Delivery breaks even only above a certain basket size — calculate before publishing.
Last modified on July 19, 2026