> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dishink.com/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Setup

> Connect a WhatsApp Business number or API and configure auto-replies.

Connect a WhatsApp number, configure auto-replies, and publish your ordering menu.

## Overview

Two tiers of integration:

* **WhatsApp Business App** — free, suitable for smaller venues, one device at a time.
* **WhatsApp Business API** — required for high volume, multi-agent, and multi-branch. Verified sender.

## Set up the connection

<Frame caption="WhatsApp setup">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/dishink/images/whatsapp/setup.png" alt="WhatsApp setup" />
</Frame>

<Note>
  Verified senders (Business API) get a green tick and higher trust from customers.
</Note>

## Tips & best practices

<Tip>
  Keep the greeting under 3 lines. Long auto-replies bury the menu link.
</Tip>

## Common mistakes

<Warning>
  Do not skip business-hours auto-reply. Orders after hours confuse customers and cause negative reviews.
</Warning>

## Related pages

* [Overview](/whatsapp/overview)
* [Auto Replies](/whatsapp/auto-replies)
* [Order Management](/whatsapp/order-management)