> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dishink.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Accounts

> Create and manage user accounts with roles, PINs, and branch access.

Every user in DishInk has a staff account with an assigned role, branch access, and PIN. Owners and administrators create and manage accounts under **Staff Management**.

## Overview

A staff account controls:

* Login credentials (email + password, PIN, or both)
* Role and permissions
* Assigned branches
* Pay rate and payroll rules
* Personal details for shift reports

## Create a staff account

<Frame caption="Add staff account">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/dishink/images/staff/staff-accounts.png" alt="Add staff" />
</Frame>

<Note>
  Deleting a staff account is permanent for audit purposes. Deactivate instead if the user is on leave.
</Note>

## Tips & best practices

<Tip>
  Assign roles by job function, not by seniority. "Head chef" is a schedule label, but their DishInk role should be **Kitchen** or a custom role.
</Tip>

## Common mistakes

<Warning>
  Do not share accounts. Every audit trail entry attaches to the account, so shared accounts destroy accountability.
</Warning>

## Related pages

* [PIN Login](/staff/pin-login)
* [Permissions](/staff/permissions)
* [Shift Reports](/staff/shift-reports)