> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dishink.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Batch Invoice Cash Out

> The end-of-shift and end-of-day fiscal report — reconcile cash, methods, staff, refunds, voids, and manager overrides in one place.

## Overview

The **Batch Invoice Cash Out** is DishInk's end-of-shift and end-of-day report. It's the single source of truth for reconciling:

* Total revenue by **payment method** (Cash / MoMo / Card / Split)
* **Staff performance** (transactions, revenue, tips, overrides)
* **Refunds** and **Voided transactions**
* **Voided / corrected line items** (partial-void deltas)
* Every **manager override** for the period (discounts above ceiling, close-without-payment, comps)

It's designed to be printed at the end of a shift, cashed out against the physical till, and filed for the accountants — while also being detailed enough for a ZRA audit.

The Batch Invoice lives in the **Batch Invoice** tab of the POS (fourth tab, after Table / Quick Sale Checkout, Quick Sale, and Shift).

## Manager View vs Staff View

The report shows two very different faces depending on who's logged in.

### Manager View

Full visibility across all staff and every export.

* **Summary / Detailed** toggle
* **Voided** checkbox — include voided transactions in the numbers
* **Staff filter** — all staff or one specific waiter/cashier
* **Date presets** — This Week · Last Week · This Month · Last Month · **Custom** (with optional start/end time on custom mode)
* **4 CSV exports**:
  * Transactions
  * Staff Summary
  * Staff Items
  * Manager Overrides

### Staff View (Waiter / Cashier)

Locked to their own numbers, simplified for cash-up.

* **Detailed** view forced (no toggle)
* **Voided** auto-included
* Staff filter locked to self
* Date range locked to **today** (or their current shift if shift-mode enabled)
* Single **🖨 Generate & Print** button — no CSV exports

<Note>
  This is the shape of accountability in DishInk: staff see enough to cash out honestly, managers see enough to catch anomalies.
</Note>

## Summary Cards

The top of the report shows nine live summary cards:

| Card                         | What it shows                                                        |
| ---------------------------- | -------------------------------------------------------------------- |
| **Net**                      | Gross − Tax − Discounts − Refunds. The number you can actually bank. |
| **Tax**                      | Total VAT collected for ZRA.                                         |
| **Discounts**                | Sum of all discounts applied.                                        |
| **Gross**                    | Sum of every line item's list price before adjustments.              |
| **Tips**                     | Total tips (routed to pool or waiter — see [Tips](/pos/tips)).       |
| **Refunds**                  | Money returned to customers in this period.                          |
| **Voided (Transactions)**    | Whole-sale voids.                                                    |
| **Voided/Corrected (Items)** | Partial-void deltas only — not the full item value.                  |
| **Transactions**             | Total transaction count.                                             |

## Sections

The Detailed view expands into a full report:

### 1. By Payment Method

Cash · MTN MoMo · Airtel Money · Zamtel Kwacha · Card · Split. Each row shows count, gross, refunds, and net.

### 2. By Staff

Every staff member's transactions, revenue, tips, refunds initiated, and overrides used.

### 3. Daily Breakdown

Chronological per-day rows for multi-day ranges — quick sanity check for weekend spikes or slow Mondays.

### 4. Individual Transactions

The transaction list has **13 columns**: Date/Time, Receipt No, Table/Tag, Staff, Items, Gross, Discount, Tax, Tip, Refund, Net, Payment Method, Status.

Sortable and filterable. Every row is clickable to open the full transaction.

### 5. Refunds

Every refund in the period with staff, ZRA credit-note code, reason, and amount.

### 6. Voided Transactions

Whole-sale voids: staff, reason, amount, and timestamp.

### 7. Voided / Corrected Items

Line-level voids and quantity corrections. Delta amounts only.

### 8. Manager Overrides (expandable)

Every time a manager PIN was used. Categories:

* Discount above staff ceiling
* Refund authorised
* Close-without-payment
* Compliment (comp)
* Void (partial or full)
* Inventory override (sold-out item forced on)

### 9. Staff Performance Breakdown

Per-staff detail: their transactions, items, tips, and — critically — the **Handoff vs Shared** breakdown:

* **Shared** — multiple waiters added items to one session. Revenue splits proportionally by dollar contribution; the transaction count goes to whoever contributed the biggest share.
* **Handoff** — payment was processed by someone who never punched a single item on that table. This is often a cashier closing a bill for a waiter, and it's flagged so tips and revenue attribute correctly.

<Note>
  Handoff vs Shared is unique to DishInk. Traditional POS systems either lump these together as "the closer keeps everything" or drop them entirely — both mis-report performance. See [Staff Performance Report](/reports/staff-performance) for the analytics counterpart.
</Note>

## Requires Internet

The Batch Invoice must be generated online — it reads directly from the server to prevent drift between the local cache and the ZRA-submitted totals. Offline devices see a *"Connect to internet to run cash-out"* placeholder.

## Print Methods (7 supported)

DishInk auto-selects the best print path available:

1. **QZ Tray** (desktop native driver — best fidelity)
2. **Bluetooth** (thermal / mobile printers)
3. **Network** (LAN thermal printers)
4. **USB Bridge** (Android POS Steward companion app)
5. **POS Steward** (proprietary Android bridge)
6. **RawBT** (Android universal driver)
7. **Browser A4** (fallback — opens a print preview in the browser)

If the primary method fails, DishInk retries in order and falls back to Browser A4 as a last resort. See [Printing](/printing/usb-printers).

## Step by Step (Manager Daily Cash-Out)

<Steps>
  <Step title="Open Batch Invoice tab">
    POS → **Batch Invoice** (top tabs, rightmost).
  </Step>

  <Step title="Pick a date range">
    **Today** for daily cash-out, or Last Week / This Month for period reports. Add a time window for shift-level views.
  </Step>

  <Step title="Filter by staff (optional)">
    Leave *All Staff* for the full picture, or pick one for a per-cashier reconciliation.
  </Step>

  <Step title="Toggle Voided ON">
    Tick **Include Voided** so voided transactions show — you'll want them for the audit trail.
  </Step>

  <Step title="Switch to Detailed">
    Toggle Summary → Detailed. Every section loads.
  </Step>

  <Step title="Reconcile against physical cash">
    Compare *Cash* under **By Payment Method** to the physical cash count. Investigate any variance.
  </Step>

  <Step title="Check overrides">
    Expand **Manager Overrides**. Any surprises? Any unexplained comps? Follow up now, not tomorrow.
  </Step>

  <Step title="Print / Export">
    * Print the full report for the accountants.
    * Export the 4 CSVs (Transactions, Staff Summary, Staff Items, Overrides) to email or archive.
  </Step>
</Steps>

## Step by Step (Waiter End-of-Shift)

<Steps>
  <Step title="Tap Batch Invoice tab">
    Only your own numbers show, Voided already included.
  </Step>

  <Step title="Confirm shift dates">
    Locked to your current shift or today.
  </Step>

  <Step title="Tap 🖨 Generate & Print">
    Report prints. Cash the till out against the printed report and hand both to the manager.
  </Step>
</Steps>

<Frame caption="Batch Invoice Manager View showing all sections.">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/dishink/images/pos/batch-cash-out.png" alt="Batch invoice placeholder" />
</Frame>

## Tips & Best Practices

* **Cash out at the same time every day** — usually just before closing. Consistency makes anomalies visible.
* Export the **Manager Overrides CSV** weekly and skim it. Patterns emerge (e.g. same waiter, same reason, same amount).
* Use **Custom + time window** to reconcile lunch vs dinner shifts on the same day.
* For accountants — the **Transactions CSV** imports cleanly into QuickBooks / Xero. Keep column headers consistent by exporting from the same range/filters each week.

## Common Mistakes

* **Not toggling Voided ON.** Without it, the total transaction count looks lower than the till suggests.
* **Reconciling against the wrong day.** Set the date filter first. DishInk defaults to today, but a manager returning after the weekend may need Last Week.
* **Assuming Handoff = tip theft.** It's not — it's just that a cashier closed a waiter's table. Look at tip attribution instead of transaction count.
* **Printing before scrolling through the report.** The paper trail is only useful if you've read it first. Anomalies caught before printing save re-prints.
* **Losing the CSV exports.** Set up **Reports → Auto-email** so the manager gets them daily by email. See [Reports & Analytics](/reports/revenue-reports).

## Related Pages

* [Creating Sales](/pos/creating-sales)
* [Refunds](/pos/refunds)
* [Voids](/pos/voids)
* [Transaction History (Shift)](/pos/shift)
* [Tips](/pos/tips)
* [Roles & Permissions](/getting-started/roles-permissions)
* [Staff Performance Report](/reports/staff-performance)
* [Revenue Reports](/reports/revenue-reports)
* [Printing](/printing/usb-printers)